销售团队使用这份营销手册来应对各种客户异议。

The sales team uses this marketing ___playbook to handle different customer objections.

消防员按照应急预案中的标准流程进行救援。

Firefighters follow the standard procedures in their emergency ___playbooks for rescue operations.

他在处理客户投诉时有自己的一套应对策略。

He has his own ___playbook for dealing with customer complaints.