公司制定了详细的程序性规定来处理客户投诉。

The company has established clear ___procedural rules for handling customer complaints.

他喜欢看那些一步步跟随侦探破案过程的刑侦剧。

He loves watching ___procedural shows that follow detectives solving cases step by step.

律师指出了案件中的程序性错误。

The lawyer pointed out the ___procedural errors in the case.