The hospital is working on humanizing the medical process by increasing patient-doctor interaction time.

humanizing 是动词 humanize 的现在分词形式。humanize 由词根 human（人类）加上后缀 -ize（使...化）构成，意思是"使具有人性化特征"或"赋予人性化特质"。在医疗语境中，humanizing 指让医疗过程更关注患者作为人的需求和感受。